Access Energy Cooperative has issued a warning to its customers about a recent increase in scam calls targeting their community. These scammers are impersonating co-op representatives, attempting to deceive customers into providing personal information or making immediate payments.
According to Scamnews.info, these calls are fraudulent and customers are urged to remain alert. The scammers typically threaten to disconnect service unless an alleged overdue bill is paid immediately. They often direct victims to use prepaid debit cards or wire transfers, making the funds difficult to trace once sent.
Access Energy Cooperative emphasizes that they never request payments over the phone through these methods. Customers are advised to hang up immediately if they receive such a call.
To protect its customers, Access Energy Cooperative offers several safety tips. Customers should never provide personal or financial information over the phone unless they are certain of the caller’s identity.
It’s also important to be familiar with the co-op official payment procedures, which do not include requests for immediate payment via prepaid cards or wire transfers.
If customers suspect they have received a scam call, they should report it immediately to Access Energy Cooperative and local law enforcement. The co-op is collaborating closely with authorities to identify and halt these fraudulent activities. For additional support and expert advice, you can also contact us.